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Water damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, microbial growth, rusting of steel, de-laminating of materials such as plywood, hardwood flooring, drywall damage and many, many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a very major contributor to loss of property.

Fast response to any water damage is key.  Most items in your home or business can be saved, depending on the category of loss, if addressed in the first 24 to 48 hours.  
Water damage is typically classified into one of the following three categories:

Category 1 Water- Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water- Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when exposed or even consumed. Known as "Grey Water". This type carries micro organisms and nutrients of micro organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water- Known as "Black Water" and are grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Category 3 losses are contaminated water sources that affect the indoor environment. This includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or have remained stagnant for 48-72 hours may be reclassified as Category 3 Water. A toilet backflow that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Different removal methods and measures are used depending on the category of water. Water damage restoration is best performed by professional restoration technicians with the proper training and equipment to minimize the damage to your home.  Household fans, shop vacuums, and low volume dehumidifiers are not capable of removing the moisture necessary to protect your home or business from water damage. It is best to contact the professional fire and water damage restoration specialists at Complete Restoration Services, Inc.